Flexibility seems like a simple word, but in the workplace this ability can make all the difference. Being able to work with others and around what they need to do while still doing what you need to do is a good skill to have. Have you ever gone into work expecting to do one thing or call one program but find out you will be doing something else or calling something else that day because of outside circumstances? Of course you have, and of course you do as you are instructed.
The best thing to keep in mind is that what you are doing – be it calling a certain program, on-the-fly coaching, putting together a last-minute training – in the end you are doing what’s best for the company. You are helping make your supervisors your customers by being flexible. Flexibility means being willing to do something different from what is expected, for the good of someone or something else.
In your life, you will find many opportunities where it is best to be flexible. The best way to handle any change is with open arms and eyes. Don’t get upset about something that is thrown your way that will help better you, better someone else, or better the company as a whole. By showing your bosses that you are flexible and willing to do what needs to be done without complaining, your dedication and willingness to help out will be obvious.
Flexibility is not just dropping what you’re doing to do something else; it’s being willing to help out a teammate or employer but doing what they need help with currently. Keep an open mind and remember that when you are asked to do something, it is for a good reason. And whoever is asking this of you needs your full support. Sometimes opportunities will change, so do your best to be open-minded in these situations, and it will take you a long way.