October 7, 2014
Incept is proud to announce the addition of a new Chief Operating Officer. Adam Snyder joined the Incept family in early October and will be an integral part in leading the organization through growth and success. As the new COO, Snyder will be responsible for instituting best practices and processes throughout the company, as well as building on the award-winning culture at the center of the company's growth.
"It's very rare to find an executive that is equally as strong in people development and culture formation as they are with business planning and process implementation," President and CEO, Sam Falletta, states. "Adam excels at both and I'm thrilled to have him bring those skills to the team."
Most recently, Snyder was the COO and Partner at Definity Partners, a progressive business consulting firm that works with their clients to run, improve, and grow their businesses. As a part of the leadership team, Adam helped Definity Partners grow their product offerings, team size and skills, and revenue significantly.
"Incept has a great history of both excellent culture and phenomenal business results," Snyder states. "I'm very excited to be a part of this successful team, and to help accelerate the upward trajectory even more."
Incept is a conversational marketing firm that specializes in call center and social media support services in developing and strengthening relationships with current and potential customers for the biomedical, software and automotive industries. Our distinction is a listen before you lead approach that puts customers at the center of everything we do. By understanding the client's objectives, we are able to customize a strategy that brings customers to you. By knowing what motivates customers, we can ensure the right message is delivered every time.
President / CEO
4150 Belden Village Street NW
Canton, Ohio 44718