What Blood Centers Need to Know About DNC Compliance and Cell Phone Blocking

The world of tele-recruitment is changing.  New legislation in the federal government, technological advances on cell phones, and the culture of the world at large have drastically changed the landscape from what it was just several years ago.

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3 Factors To Improve Operational Leadership At Your Blood Center

When I have asked internal tele-recruitment departments why they are not hitting goal, I most often hear one or two different answers. They feel they are understaffed OR they feel the donors are all too busy to donate. I am here to tell you – these are emotional answers, so please be empathetic with your team if you hear these, but there’s likely a different reason.

Traditionally there are 3 factors that impact the ability to reach goal:

  • Performance
  • Record Availability
  • Labor Availability

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