The first donor conversations began at Incept in 2006. At that point, the Region saw an extreme need to educate and convert donors to their most needed donation type. By drawing upon Incept’s conversational expertise, the American Red Cross Penn-Jersey Region has been successful in increasing their platelet donors and exceeding their stated collection goals.

We’ve been very pleased with our association with Incept over the years. I have found Incept to be responsive and efficient in managing our conversion program.
— Robert Kessler, Penn-Jersey Region