SUNCOAST BLOOD BANK
SunCoast Blood Bank is an independent community blood center headquartered in Sarasota Florida. Incept first began working with SunCoast Blood Bank in 2013 as an overflow center calling segments of their donorbase that their internal team was unable to penetrate.
As SunCoast’s staff turned over, they increased the work sent to Incept. We began only calling a segment of current whole blood donors as well as a small portion of lapsed and super lapsed donors for platelet conversion. In Fall 2014, we ultimately added platelet calling, and throughout 2014 and 2015, we grew responsible for additional current donor recruitment.
SunCoast partners with Incept to explore new and innovative recruitment techniques to enhance the donor experience and help us continuously drive down costs