Outbound Donor Recruitment
Incept’s donor-centric, data-driven approach helps deliver the right message, using the right platform, to the right donor, at the right time, helping improve the outcome of donor interactions, and creating a consistent and predictable daily inventory that matches our client’s needs.
Calling is still the most effective way to recruit donors - about 80% of donors recruited by Incept include a phone call. We also leverage many digital channels in order to optimize multichannel campaigns for individual donor preferences.
SOME OF THE BENEFITS OF OUR SERVICES INCLUDE:
Expert call center personnel
Cost-effective operations
PCI DSS Compliance
Customized scripting
Thorough analytic reporting
Compliance with industry regulations
List scrubbing and testing
100% US based agents
Ongoing agent training
Multi-channel integration
Advanced dialer capabilities
INTERESTED IN LEARNING MORE?
Call us at (330) 649-8000 or request a free price quote!
Why Incept?
We help our clients solve their donor experience challenges—no matter how large or small, how complex or unique. We don’t settle for merely reaching business goals. Our leadership, talent, and culture are designed to deliver continuous improvement and business transformation.
We’ve built our business by delivering a custom donor experience through person-to-person conversations for our clients’ donors in any and all channels. We use predictive modeling that factors in how 24 donor attributes intersect and influence each other to predict donor behavior in order to deliver the best experience for your individual donors and the best overall combination of solutions for your blood center.
HOW DOES PARTNERING WITH INCEPT IMPACT YOUR BLOOD CENTER?
We’ve shaped a different future for donor recruitment that’s no longer based on a one-size-fits-all telerecruitment approach, but rather a multi-channel strategy that engages donors where they want to be engaged.
We have a client coalition of more than 20 blood centers that we’re able to test and scale our multi-channel learnings with, helping us solve donor recruitment challenges quickly and apply unique industry learnings across our campaigns to drive in more blood donations for each of our clients.
We price our blood donor recruitment per productive donor, meaning you only pay when we're successful. This includes telerecruitment and expands to 6+ channels at no additional cost. Channels include text, Facebook, Instagram, Snapchat, Twitter, and more - all for the same price.
Ultimately, we help our clients create a consistent and predictable daily inventory that matches their needs.
Donor Recruitment Distinctions
Incept is PCI DSS Compliant, an active member of ADRP and the Professional Association for Customer Engagement, has an A+ rating by the Better Business Bureau, and a top rated company culture.
