Conversational Marketing Tips: Controlling the Call

Being conversational with your blood donors does require some technique, especially when those conversations get out of control. However, an Incept Conversational Marketing™ Expert (CME) is always prepared with the tools to get the call back under control. In this video, some of our CMEs and Coaches provide tips on how to control your calls.

What tips do you have to better control the call? We would love to hear them!