Conversational Marketing: Training a Blood Donor Recruiter

Getting a new Blood Donor Recruiter ready for the phones involves training them properly. Brian Wells, Training Results Manager, and Heather Porter, New Employee Results Trainer – Incept Saves, provide some insight on how we get our Conversational Marketing™ Experts (CMEs) ready to step into the role of Blood Donor Recruiter!

What techniques do you use to help training a new employee?